Payments
Withdrawals, deposits, supported currencies.
- PaymentsEarn 5% Interest on Your Coins — FAQ & How It Works
Explains Cointiply's 5% annual interest on Coin balances, paid weekly. Covers eligibility (≥35,000 average weekly coins, one earning action per week), how to enable it in Settings, calculation method, and how to view interest credits in Activity or Cashout page.
- PaymentsVerification and Your Withdrawal: What Happens When
Explains the full timeline of a withdrawal that requires verification, including email approval, security review, completion steps, the 30-day deadline, and what happens if verification is not completed. Covers the status indicators and the integrated verification process for multiple pending withdrawals.
- PaymentsAccount & Payment Verification: An Overview
Explains why Cointiply requires verification for withdrawals, what steps (phone, selfie, ID, Persona) may be needed, how the process works, and that completed steps remain valid for months.
- PaymentsVerification Troubleshooting
Troubleshooting guide for Cointiply verification issues: phone, selfie, ID, Persona (secure window) problems. Explains common errors like SMS not arriving, selfie failures, ID linking conflicts, cooldowns, and what to do when attempts are exhausted.
- PaymentsHow to Contact Cointiply’s Offerwalls (Desktop)
This article provides step-by-step instructions for contacting various Cointiply offerwall providers (AdGate, AdGem, Adscend Media, etc.) via their built-in support systems on desktop to report missing credits or resolve issues.
- PaymentsWhy Was I Asked to Verify My Account?
Explains why Cointiply may ask for account verification during withdrawals, including triggers like large amounts, new wallet addresses, or new accounts. Details the verification steps from email to ID check, and assures users that withdrawals are held safely for 30 days.
- PaymentsHow to Verify Your Phone Number
Explains how to verify your phone number on Cointiply, including step-by-step instructions, rules about VOIP numbers and region matching, and troubleshooting steps for when you don't receive the code.
- PaymentsMy Payment Is Pending, Under Review, Delayed or Held
Explains the four possible statuses for a withdrawal (Pending, Under review, Delayed, Held), what each means, typical processing times, and when to open a support ticket. Covers Bitcoin-specific timing and tips for users.
- PaymentsIdentity Verification with Persona
Explains how to use Persona for identity verification on Cointiply, covering government ID, proof of address, and liveness check steps, with tips for success and troubleshooting.
- PaymentsSelfie Verification Guide
Explains the selfie verification step required for some withdrawals: how to take a compliant photo, submission methods, tips to pass on first try, retry rounds with cooldowns, and privacy handling.
- PaymentsCommon Withdrawal Questions & Answers
Quick answers to common withdrawal questions: minimum amounts (30k-50k coins), no Cointiply fees, processing time 24-72 hours plus blockchain timing, meanings of Pending/Review/Held, 2FA issues, earning 5% interest on balances over 35k coins, and irreversible blockchain transfers.
- PaymentsID Document Verification
This article explains how to complete ID Document verification on Cointiply, including accepted documents (driver's license, passport, national ID card), upload methods, photo requirements, retry process, and privacy. It is a step required for account verification and withdrawals.
- PaymentsHow long does it take to get my payment?
Explains typical 24-72 hour processing for withdrawals from Cointiply, and final delivery times by blockchain (DOGE, Dash, Litecoin: minutes to hours; Bitcoin: up to two weeks during congestion). Describes how to check payment status on the Payments page and use blockchain transaction links.
- PaymentsWhen do I get paid?
Explains withdrawal minimums (30,000 Coins for DOGE/Dash/Litecoin; 50,000 for Bitcoin), processing time (24-72 hours), and blockchain delivery times for each coin. Includes tips for tracking payment status on the Payments page.
- PaymentsWhat do I have to do to trigger a withdrawal?
Explains the minimum coin thresholds (30,000 for DOGE, Dash, Litecoin; 50,000 for Bitcoin) and steps to initiate a withdrawal on the Cashout page, plus how to track payment status.
- PaymentsHow to Deposit Bitcoin to Your Cointiply Account
This article explains how to deposit cryptocurrency (e.g., Bitcoin) into your Cointiply account, including generating a deposit address, sending funds, understanding minimum deposits, the conversion rate from crypto to Coins, and where to view deposit history. It also covers what to do if a deposit is delayed.
- PaymentsDoes Cointiply charge transaction fees for withdrawals?
Explains that Cointiply does not charge withdrawal fees and covers blockchain transaction fees; also warns about external wallet/exchange fees and the importance of using correct withdrawal addresses.
- PaymentsCan you reverse a payments that have already been sent?
Explains that once a crypto payment is sent from Cointiply, it cannot be reversed or recalled, stressing the importance of verifying wallet addresses and enabling security features like 2FA.