Use the provider’s built-in support to resolve missing credits fastest.
Contact AdGate MediaInstructions
- Open the menu (upper-left).
- Select Reward Status and open the affected offer.
- Press Contact next to the offer to create a ticket.
Contact AdGemInstructions - Open the menu (upper-left) and tap Reward Status.
- Use the link to check offer status and open a ticket if needed.
- If you can’t open a ticket or it shows one you didn’t create, use AdGem’s special contact page.
Contact Adscend MediaInstructions - Click Help on their page.
- Select Offer History and open the relevant offer.
- Click Missing Points to create a ticket.
Contact Aye-T StudiosInstructions - Open the menu (upper-left).
- Tap the offer in question.
- Scroll to the bottom and select Support.
- Choose Submit a Support Ticket and follow the prompts.
Contact BitLabsInstructions - Open the menu (upper-left).
- Select Help from the menu.
- Use the info and search options; a submission link is at the top of the screen.
Contact Cheddar.tv
Contact CPX ResearchInstructions - Open the menu (upper-left) and select Help.
- Scroll down and choose Create a New Ticket.
Contact Inbrain Surveys
Contact MM WallInstructions - Open the offer in question.
- Click the help/information icon.
- When asked, choose Yes for “Do you have questions?”.
- Select I did not receive an award and follow the directions.
Contact My ChipsInstructions - Go to Offers > My Offers > Support.
- Find your active/completed offer and choose Open Ticket.
- Follow the on-screen directions.
Contact Opinion Network DirectInstructions - On the surveys page, click Support to access the support link.
Contact PixelPoint TVInstructions - On the home page, select Support from the left column.
- Choose Troubleshooting, then Submit a request.
- Select hideoutTV User Support and follow the prompts.
Contact PlayTime
Contact PollFish
Contact Revenue UniverseInstructions - On the offers list, click the headphones icon to view status.
- Find the active offer and click the help link.
- Follow the on-screen directions to submit your request.
Contact Theorem ReachInstructions - Open the menu (upper-left) and select Offer History.
- Follow the directions there to create a ticket.
Contact TimeWallInstructions - On the TimeWall site, open the menu and choose Help.
- Follow the directions provided to submit your request.
Contact OfferToroInstructions - Open the menu (upper-left) and select Help & Support.
- Click the green Submit a Support Request and follow the directions.
Contact WannadsInstructions - Click My Account and choose Completed Offers.
- Select the offer you want to challenge.
- Follow the directions to proceed.
Contact YourSurveys DirectInstructions - If you didn’t get credit for a completed survey, open a ticket with Cointiply via Help & Support in your Accounts menu. Include a completion screenshot.
- For other issues (e.g., block/ban), use the Support link at the top of the YourSurveys offerwall to open a ticket directly with YourSurveys. Tip: Before contacting a partner, gather a timestamped screenshot (or completion proof). Many partners request these in their ticket forms.